INTRODUCTION:

Effective Date: May 17, 2014.

LUCID is a registered trademark of Compatible Nutraceuticals, Inc.

At Compatible Nutraceuticals, Inc. we’re all about helping you see things in a lucid way — what better place to start than right here, with our company? We believe that you have a right to know what information we collect from you, and we want you to understand our commitment to protecting your privacy. We take your privacy very seriously! We’ve created this Privacy Policy to let you know what to expect when you interact with us.

Please note that this agreement constitutes a legally binding agreement between YOU and Compatible Nutraceuticals, Inc.

This document governs your use of this Site(s) and/or its applications. By accessing, browsing and/or using this Site(s): www.lucidvitamins.com
or its applications, you agree to be bound by all these terms and conditions of use. If you subscribe to the Site and/or applications, you further confirm by such subscription that you are bound by this agreement. In addition, when using particular parts of the Site(s) such as shopping, forums, watching videos, blogs, etc., you agree to abide by any applicable posted guidelines for those services. Should you object to any term or condition of the terms of use, any guidelines, or any subsequent modifications or become dissatisfied with Site(s) any way, your only recourse is to immediately discontinue use of this Site. acknowledge that you have read these agreement(s) and understand the rights, obligations and terms and conditions set forth herein and therein, and expressly consent to be bound by it(s) terms and conditions and grant to Compatible Nutraceuticals, Inc. and its affiliates the rights set forth herein.

Please note that this Privacy Policy does not apply to third party web sites (“Third Party Services”), such as Facebook, Twitter, Pinterest, Instagram, Google+, etc., that we do not own or control, even if you access them through the Services. We try to only work with Third Party Services that share our respect for your privacy, but we cannot take responsibility for their practices, content, or privacy policies. We encourage you to carefully review the privacy policies of any Third Party Services you access so that you know how they will use and share your information. If you have any questions, please reach out to us at privacy@lucidvitamins.com

Compatible Nutraceuticals, Inc. and its brand(s) may modify this terms of use, guidelines and privacy policy at any time without notice, effective upon its posting to the Site. Your continued use of the Site constitutes your acceptance of the updated terms of use, guidelines and privacy policy. Compatible Nutraceuticals, Inc. has the right, but is not obligated, to strictly enforce the terms of use through self-help, community moderation, active investigation, litigation and prosecution.

These statements have not been evaluated by the Food and Drug Administration. Compatible Nutraceuticals, Inc. product(s) are not intended to diagnose, treat, cure or prevent any disease.

ADULT USE ONLY:

This Site(s) is not intended for persons under the age of eighteen (18). If you are under the age of eighteen (18), please do not use this Site for any purchase. Compatible Nutraceuticals, Inc. does not collect personal information from any person we know is under the age of eighteen (18). By using this Site, you acknowledge that you are eighteen (18) years of age or older.

DISCLAIMER:

All reasonable efforts have been made to include accurate and up-to-date information on this Site(s). However, Compatible Nutraceuticals, Inc. and/or its respective suppliers and affiliates make no representations about the suitability of the information contained in the documents and related graphics published on this Site for any purpose. All such documents and related graphics are provided “AS IS” without warranty of any kind. Compatible Nutraceuticals, Inc. and/or its respective suppliers and affiliates hereby disclaim all warranties and conditions with regard to this information, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement. All access and use of Site(s) including the content thereof is at the user’s own risk.

Documents on nutraceutical products are not intended to be used as an alternative to consulting with a health care professional or other qualified professional. If you should need advice on a specific health problem please contact health care professionals.

The documents and related graphics published on this server or Site(s) could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein. Compatible Nutraceuticals, Inc. and/or its respective suppliers and affiliates may make improvements and/or changes in the product(s) and/or the program(s) described herein at any time.

NOTICES REGARDING SOFTWARE, DOCUMENTS & SERVICES:

In no event shall Compatible Nutraceuticals, Inc. and/or its respective suppliers and affiliates be liable for any special, indirect or consequential damages or any damages whatsoever resulting from any loss or loss of use of data or profits, whether in an action of contract, negligence or other tortuous action, arising out of or in connection with the use or performance of software, documents, provision of or failure to provide services, or information available from this Site.

LINKS TO THIRD PARTY SITES:

These links are provided solely as a convenience to you, and the inclusion of any link does not imply endorsement by Compatible Nutraceuticals, Inc. or its brand(s) of this or any other Site(s). If you use these links, you will leave this Site. Compatible Nutraceuticals, Inc. or its brand(s) does not control and is not responsible for any of these third-party Sites or their content. Thus, Compatible Nutraceuticals, Inc. or its brand(s) Site(s) does not endorse and is not responsible for the contents of any linked Site or any link contained in a linked Site, or any changes or updates to such Site(s). Compatible Nutraceuticals, Inc. or its brand(s) does not make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using third-party Sites, or for any webcasting or any other form of transmission received from any linked Site.

PRIVACY POLICY:

This Privacy Policy explains how we collect, use and (under certain conditions) disclose your personal information. This Privacy Policy also explains the steps we take to secure your personal information. Finally, this Privacy Policy explains your options regarding the collection, use and disclosure of your personal information. By visiting the Site directly or through another Site, you accept the practices described in this Policy. This privacy policy applies to the Site(s) but does not necessarily apply to any offline collection of your personal information. Please see below for details. We are not responsible for the content or privacy practices on any Site not operated by Compatible Nutraceuticals, Inc. to which the Site(s) link or that links to the Site. The information you provide is used to fulfill your order. We use the information you provide only to fulfill your order and enhance your shopping experience. Under no conditions will Compatible Nutraceuticals, Inc. release personal information to any third parties in a way that discloses personal information, unless required by law or with the express permission of the owner of said personal information. We will not use any personal information for marketing or advertising purposes without the express permission of the owner of said personal information. This Privacy Statement is effective as of May 17, 2014. Even if you read and/or agreed to a prior policy statement, you need to review this updated version. We reserve the right to revise this Privacy Policy at any time and at our discretion. If we decide to change our Privacy Policy, we will post those changes to the homepage of the Site(s) and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection, we will notify users via either email or by posting a notice on the Site(s) for 30 days.

WHAT INFORMATION DO WE COLLECT?

The information we collect from you falls into two categories: personally identifiable information (“Personal Information”) and non-personally identifiable information (i.e., information that cannot be used to identify who you are) (“Non-Personal Information”). This Privacy Policy covers both types and will tell you how we might collect and use each.

Personal Information we may collect from you includes:

• your name, username, email address, and password

• information from Third Party Services that you explicitly give us access to

• your contact information, such as your phone number, social media handle, or email (depending on how you contact us)

• your credit card information (although we use a third party payment processor, as described below), billing address and shipping address, if you make purchases through the Services

• live chats and customer service phone calls

• sales and returns history

• survey responses to the extent you include Personal Information

We may also collect some of the following Non-Personal Information from you:

• the name of your internet service provider

• the IP address of the computer you use to access our Services

• the type of browser software you are using

• the operating system you are using

• the date and time you access our Services

• the webSite address, if any, that linked you to our Site

• the webSite address, if any, you leave our webSite and travel to

• your home page customization preferences

• search engine search terms and advertising clicks/actions

• weblogs and other click-stream data

• survey responses to the extent you do not include Personal Information

• other non-personally identifiable traffic data

INFORMATION COLLECTION IN GREATER DETAILS:

(1) Information Collection

We collect information from you in several different ways on this Site(s). One goal in collecting personal information from you is to provide an efficient, meaningful, and customized experience. For example, we can use your personal information to:

• Help make the Site(s) easier for you to use by not having to enter information more than once

• Help you quickly find information, products, and services

• Help us create content that is most relevant to you

• Alert you to new information, products, and services that we offer

This Site(s) will automatically collect(s) and store(s) certain data:

– The domain name and the provider from which you connect to the Site

– The IP address allocated to your computer by your provider

– The date and the hour of your visit and the pages that you consulted

– The navigation software you used

(2) Registration and Ordering

Before using certain parts of any Site(s) or ordering products, you must complete an online registration form. During registration, you will be prompted to provide certain personal information, including but not limited to your name, shipping and billing address, phone number, email address, and credit card number. In addition, we may also ask you for your country of residence and/or your organization’s country of operation, so we can comply with applicable laws and regulations. These kinds of personal information are used for billing purposes, to fulfill your orders, to communicate with you about your order and the Sites, and for internal marketing purposes. If we encounter a problem when processing your order, your personal information may be used to contact you.

(3) Email Addresses and Privacy

Several locations of the Site(s) permit you to enter your email address for purposes including but not limited to: to register for a contest or sweepstakes; to request us to notify you of new brands; to sign up for email newsletters and special offers; or to sign up for the Compatible Nutraceuticals, Inc. newsletter. Your participation in a contest or sweepstakes is completely voluntary, so you have a choice whether to participate and disclose information to us. We use this information to notify contest and sweepstakes winners and to award prizes. We may post on the Site the names and cities of contest and sweepstakes winners. By entering a contest or sweepstakes, you may be opting in to receive our email newsletter and special offers and this will be disclosed in the official rules governing the contest or sweepstakes.

(4) Email Privacy

We hereby inform you that the secrecy of correspondences transmitted by the Site(s)’ network is not guaranteed, and that the electronic mails are preserved on a machine-readable medium. Compatible Nutraceuticals, Inc. and its Site(s) and its affiliates are dedicated to the security of your personally identifiable information in order to avoid losses, deterioration or hacking. The systems of storage are accessible only to a restricted number of people.

(5) Cookies and Other Technology

Like many Sites, the Site(s) employs cookies and web beacons (also known as clear GIF technology or “action tags”) to speed your navigation of the Site(s), recognize you and your access privileges, and track your Site usage. Cookies are small pieces of information that are stored as text files by your Internet browser on your computer’s hard drive. Most Internet browsers are initially set to accept cookies. You can set your browser to refuse cookies from Sites or to remove cookies from your hard drive, but if you do, you will not be able to access or use portions of the Site(s). We have to use cookies to enable you to select products, place them in an online shopping cart, and purchase those products. If you do this, we keep a record of your browsing activity and purchase. THE SITE’S COOKIES DO NOT AND CANNOT INFILTRATE A USER’S HARD DRIVE TO GATHER A USER’S CONFIDENTIAL INFORMATION. Our cookies, if any, are not “spyware.”

(6) Web Beacons

Web beacons assist in delivering cookies and help us determine whether a web page on the Site(s) has been viewed and, if so, how many times. For example, any electronic image on the Site(s), such as an ad banner, can function as a web beacon. We may use third-party advertising companies to help tailor Site content to users or to serve ads on our behalf. These companies may employ cookies and web beacons to measure advertising effectiveness. Any information that these third parties collect via cookies and web beacons is not linked to any personal information collected by us.

NOTE: As an example, well-known social Sites collect certain information via cookies and web beacons to determine which web pages are vi Sited or what products are purchased. Please note that any information collected by social Sites via cookies and web beacons is not linked to any customer’s personal information collected by us.

(7) Log Files

As is true of most Sites, the Site server automatically recognizes the Internet URL from which you access the Site. We may also log your Internet protocol (“IP”) address, Internet service provider, and date/time stamp for system administration, order verification, internal marketing, and system troubleshooting purposes.

(8) Age

We respect children’s privacy. We do not knowingly or intentionally collect personal information from children under age 18. If you are under the age of 18, please do not submit any personal information to us, and rely on a parent or guardian to assist you.

(9) Product Reviews

You may choose to submit a product review. If you post a review, we will ask for your email address and geographic location. If you submit a review, your geographic location will be visible to other users (your email address will be kept private). Also, any personally identifiable information that you submit as part of the review can be read or used by other visitors to the Site. We are not responsible for any personally identifiable information that you choose to submit as part of your review. We believe that you can post a helpful review without disclosing any personal information.

INFORMATION USE & DISCLOSURE:

(1) Internal Use

We use your personal information to process your order and provide you with customer service. We may internally use your personal information to improve the Sites’ content and layout, to improve outreach and for our own marketing efforts (including marketing our services and products to you), and to determine general marketplace information about visitors to the Site. In order to facilitate such use and the other uses described in this section, we may share your information with our affiliates.

(2) Communications with You

We will use your personal information to communicate with you about the Site and your orders and deliveries. Also, we may send you a confirmation email when you register with us. We may send you a service-related announcement on the rare occasions when this is necessary (for example, if we must temporarily suspend our service for maintenance.) Also, you may submit your email address for reasons such as to register for a contest or sweepstakes; to request us to notify you of new brands, product styles, or product sizes; or to sign up for email newsletters and special offers. If you submit your email address, we use it to deliver the information to you. We always permit you to unsubscribe or opt out of future emails (see the “Opt Out & Corrections” section, below, for more details). Because we have to communicate with you about orders that you choose to place, you cannot opt out of receiving emails related to your orders.

(3) External Use (Agents)

Generally, we will not disclose your Personal Information to unaffiliated third parties. We’ve figured out ways to do a lot of things on our own, but we haven’t quite figured out how to all of it. We may provide your Personal Information to our employees, contractors, agents, service providers and designees (“Agents”) to enable them to perform certain services for us exclusively, including:

• order fulfillment
• payment processing
• Site-related services such as web hosting
• improvement of Site-related services and features
• maintenance services
• distribution of advertisements and other marketing materials on our behalf

We want to provide you with excellent service and hope for no unpleasant surprises—unless we tell you differently. Our Agents do not have any right to use the Personal Information we share with them beyond what is necessary to assist us. We do not sell, rent, trade, license or otherwise disclose your specific personal information or financial information to anyone other than affiliates of Compatible Nutraceuticals, Inc. , except that:

(i) As do most catalog and Internet retailers, we sometimes use others to perform specific functions on our behalf. When we disclose information to these service providers, we do so to help them to perform their service. For example, in order to deliver products to you, we must share some information. We partner with third parties (such as the U.S. Postal Service, and FedEx) to ship products, to ensure delivery, and so that we can obtain feedback, improve the quality of our service, and measure and improve the quality of the service of the third party. In the case of shippers, we provide them with some personally identifiable information such as your name, shipping address, email, and phone number.

(ii) Similarly, to help you buy products and provide customer service to you, we must provide your credit card number to financial-services corporations such as credit-card processors and issuers. When we submit your credit card number for authorization, we use data encryption to protect your information.

(iii) We cooperate with law enforcement inquiries and third parties to enforce all applicable laws including but not limited to laws relating to intellectual property rights, fraud, and other rights. Therefore, we can (and you authorize us to) release your name, city, state, telephone number, email address, previous fraud complaints (if any), and other account and personal information without a subpoena, court order or other substantially similar legal procedure to law enforcement entities when we believe release is necessary to comply with the law to protect the rights, property, or integrity of the Site(s), our customers, users or third parties, or to prevent illegal activities, suspected fraud, situations involving potential threat to the physical safety of any person, or violation of Compatible Nutraceuticals, Inc. ‘s agreements.

We also will release personal information where disclosure is necessary to protect our legal rights, enforce our agreement(s), or protect ourselves or others.

(iv)We will not sell (or trade or rent) personally identifiable information to other companies as part of our regular course of business. However, it is possible that we might acquire or merge with or be acquired by another company or that we might dispose of some or all of our assets. If that happens, your personal information may be disclosed or transferred to another company, but that disclosure or transfer will be subject to the Privacy Policy in effect.

(v) We may share non-personal information (such as the number of daily visitors to a particular web page or the size of an order placed on a certain date) with third parties such as advertising partners. This information does not directly personally identify you or any user.

(vi) We may publicly disclose the name, city, and state of the contest and sweepstakes winners.

Data Security:

We take the protection of your information very seriously.
The Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including the use of a Secure Sockets Layer (“SSL”) by www.comodo.com for all financial transactions through the Site. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Access to your personal information is restricted; only employees who need access to your personal information to perform a specific job are granted access to your personal information. Finally, we rely on third-party service providers for the physical security of some of our computer hardware. We believe that their security procedures are adequate; however, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Any information that you provide to us is done so entirely at your own risk. Compatible Nutraceuticals, Inc. is insured for $10,000 through www.comodo.com for safe transactions and card protection.

OPT OUT & CORRECTIONS:

Upon your request, we will (a) correct or update your personal information; (b) stop sending emails to your email address; and/or (c) disable your account to prevent any future purchases through that account. You can make these requests through the customer information section of the Site, or by telephoning or emailing your request to the Compatible Nutraceuticals, Inc. Customer Support Team at 1-877-77-LUCID (58243) or support@lucidvitamins.com. We never want to cause you any hassles! Important Note: please DO NOT e-mail your credit-card number or other sensitive information.

USE & DISCLOSURE OF INFORMATION & OFFLINE USAGE:

As you might expect, the majority of information that we collect is obtained through the Site, and this Privacy Policy applies only to that online collection of personal information. We also may collect information offline, where we also try to protect the privacy of your personal information. One example involves someone calling us to place an order or to ask questions. When someone calls, we will ask only for the personal information we need in order to place the order or answer the question. When information must be stored we will enter it into our database using SSL encryption. There are other ways we could learn of personal information offline (for example: letter, postcards, etc. with return address information), and this Policy doesn’t discuss or try to predict all of those methods or uses. As mentioned, we will try to treat offline collection, uses, and disclosures in a way that is consistent with our relevant online practices.

UPDATES TO THIS POLICY:

We occasionally review this Privacy Policy to make sure it complies with applicable law and conforms to changes in our business. If we change or update this Privacy Policy, we will post changes and updates on the Site(s) so that you will always be aware of what information we collect, use and disclose. We encourage you to review this Privacy Policy from time to time so you will know if the Privacy Policy has been changed or updated. If you have any questions about the Privacy Policy, please contact us at 1-877-77-LUCID (58243) or support@lucidvitamins.com your use of our Services constitutes your acceptance of the terms of the Privacy Policy as amended or revised by us from time to time.

ACCESS TO PERSONAL INFORMATION:

Through your account settings, you may access, and, in some cases, edit or delete the following information you’ve provided to us:

• name and password
• mailing address
• billing address
• email address
• product return

The information you can view, update, and delete may change as the Services change. If you have any questions about viewing or updating your information, please contact us at privacy@lucidvitamins.com. If you are a California resident, in addition to awesome weather, you also get the ability to ask us for a notice identifying the categories of Personal Information we share with our affiliates and/or third parties for marketing purposes and the contact information for such affiliates and/or third parties (under “Your California Privacy Rights” also referred to as “California Civil Code Sections 1798.83-1798.84 ” ). If you are a California resident and would like a copy of this notice, please submit a written request to privacy@lucidvitamins.com. We won’t even ask you for a bottle of exceptional Napa Valley wine in return (but if you decide to send one, our staff will happily accept).

INTERNET CRIME COMPLAINT CENTER:

Compatible Nutraceuticals, Inc. and its brand(s) want your Internet exploration experience to be safe and pleasant. If you believe you have been a victim of Internet crime you can file a complaint with the Internet Crime Complaint Center (IC3), a partnership between the Federal Bureau of Investigation (FBI) and the National White Collar Crime Center. Their Site is http://www.ic3.gov/. Also, please consider contacting Compatible Nutraceuticals, Inc. or its brand(s) directly at privacy@compatiblenutraceuticals.com
Information on this Site is provided ‘AS IS’, without any warranty offered or implied for its use. Thank you for reading.